Commission FAQ

✧ What art program do you use? ✧

I use Procreate on an iPad Air 13in

✧ What canvas size do you use? ✧

I usually use 2400 x 3000px (8x10) or 3000 x 3000px (10x10) for a square canvas at 300 dpi. RGB. If you need something more specific I can definitely do that for you!

✧ How does the process work? ✧

First send me an email with what you’re looking for. That information can be found on my commissions page. I will email you back with a quote and time frame. If you agree then we will get started either right then or on the date agreed. If it is a commercial project I will send you a contract and once that is signed I will send an invoice via PayPal. Then I will begin on the commission! You will be updated the entire way.

✧ What is the difference between promotional, non-exclusive, and exclusive use? ✧

Promotion: just that! You will be using the art I create for you to promote something. Usually something that you will make money from (books, shops). There is no selling of the art involved. Freebies count as promotional use!

Non-Exclusive: you will be selling the art I create for you but I can also sell the art if I wish. Other people/companies may license this art and make merch/sell products with it.

Exclusive: you will be selling the art I create for you and I am not allowed to sell it myself or to third parties. You are the only one who may make merch/sell products with it. However, you do not own the copyright - the art still belongs to me. Full out copyright/work for hire is an additional fee

Shop FAQ

✧ Where do you ship to? ✧

At this time I am only shipping in the US. Shipping internationally is extremely expensive right now and living in a small state in the US makes shipping a little harder! I am a first time small business owner and learning as I go so hopefully I can ship internationally in the future ♡

✧ How much is shipping? ✧

Shipping will be done through USPS Ground Advantage! Shipping will be between $5-$9 depending on the weight. At this time I do not offer free shipping but hopefully in the future!

✧ How long will it take to receive my order? ✧

I try to ship orders every 3-7 business days. During busy times my processing time may increase. I am a one woman show and I have a full time job outside of my art so please be patient :) please give it at least 2-4 weeks for your order to arrive! If you haven’t gotten it within that time frame please email me.

✧ I want to cancel my order - how do I do this? ✧

If your order hasn't shipped yet, I can cancel it for a full refund. If it has shipped unfortunately there is nothing I can do! I do not accept returns or exchanges.

✧ I received the wrong order/my order came damaged - what do I do? ✧

If a product arrives damaged or incorrect please document the damage with pictures and email me at bookishkoda@gmail.com within 15 days and I'll send you a replacement!

✧ I see art on your instagram that isn’t sold in your shop - where is it? ✧

Two reasons! 1) I will only be selling art that is licensed through the author. Sometimes licensing can take a while so it's either in the works, or I just don’t want to sell that piece. I am currently only licensed with SJM but hoping for more in the future! 2) Since it’s just me and I'm new to owning an art shop I will only be selling a small portion of my art so I do not overwhelm myself. As I grow and become more comfortable hopefully I can expand and offer more for you all! ♡

✧ Why can’t I buy your Barbie art? ✧

Unfortunately those cannot be licensed. But I may offer them as freebies in the future! :)